Privacy Policy

Last updated: 16 September 2026

BNF PLUS (“BNF PLUS”, “we”, “us”) supplies bearings, filters, oil seals, O-rings and related parts from Janavaree Hingun, Malé, Maldives. This policy explains what personal information we collect when you visit this website, contact us or buy from us, how we use it, and the choices you have.

1. Information we collect

We only collect information you give us, or that is created when you deal with us:

• Contact details — your name, phone number, email address and, if you buy for a business, the business name.
• Messages and files — what you send us by phone, WhatsApp, Viber, Instagram, email or in person, including photos of parts, part numbers and documents.
• Enquiries, quotes and orders — the products you ask about, quotations, invoices, payments and delivery or pickup details.

This website does not use cookies, analytics or advertising trackers. The enquiry form on our Contact page does not store anything on our website: it opens your own email app with the message ready to send, and we receive it as an ordinary email. When you load our pages, your browser also contacts:

• Cloudflare, which hosts and protects the site and processes technical information such as your IP address and browser type to deliver the pages securely;
• Google Fonts, which serves the typeface used on the site; and
• Google Maps, which shows our location on the Contact page.

These providers handle that technical information under their own privacy policies.

2. How we use your information

• to answer your questions and send you quotations;
• to process, deliver and invoice your orders and handle returns;
• to keep business and accounting records;
• to provide customer support and follow up on your requests; and
• to meet our legal and tax obligations.

We only send you promotional messages if you have agreed to receive them, and you can ask us to stop at any time.

3. WhatsApp, Viber and other messaging apps

When you message us on WhatsApp (including our WhatsApp Business account on +960 737-5858), Viber or Instagram, your messages pass through those services, which are run by Meta Platforms and Rakuten Viber under their own privacy policies. We receive your messages, your profile name and your phone number or account ID so that our team can read and reply to them. Our staff may reply from our business phone or from our customer messaging system, and we keep a record of the conversation so we can follow up on your enquiry or order.

4. Who we share it with

We do not sell your personal information. We share it only with:

• Service providers who run systems for us — including Atoll BackOffice, which operates our customer messaging and accounting systems, and the cloud hosting, messaging and accounting software companies they and we use. They may only use your information to provide their services to us.
• Delivery partners, when we arrange delivery of your order.
• Authorities, when the law requires it.

Some of these providers store information on servers outside the Maldives. We use providers that apply appropriate security measures.

5. How long we keep it

We keep your information for as long as we need it for the purposes above, and for as long as the law requires us to keep business, accounting and tax records. When we no longer need it, we delete it or make it anonymous.

6. Keeping it safe

We limit access to your information to the staff and providers who need it, and use secure, access-controlled systems to store it. No method of storage or transmission is completely secure, but we work to protect your information and to act quickly if something goes wrong.

7. Your choices

You can ask us to:

• tell you what personal information we hold about you;
• correct information that is wrong or out of date;
• delete your information (see below); or
• stop sending you promotional messages.

8. How to have your data deleted

We will confirm once your information has been deleted, normally within 30 days. We may keep records we are required by law to keep, such as invoices, and will tell you if that applies. Messages you sent through WhatsApp, Viber or Instagram may also remain in your own app and with those services; you can manage those in the apps themselves.

9. Children

Our website and services are intended for businesses and adults. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

11. Contact us

BNF PLUS
Janavaree Hingun, Malé 20052, Maldives
Phone: +960 737-5858 · +960 331-5858
Email: info@bnfplus.com